Shipping & Returns

SHIPPING

WE SHIP VIA USPS WITHIN THE U.S. IF YOU WISH TO UPGRADE TO EXPRESS SHIPPING, FEDEX, OR UPS PLEASE CONTACT US FOR A PRICE QUOTE OR PROVIDE YOUR ACCOUNT NUMBER. A SIGNATURE WILL BE REQUIRED AT THE TIME OF DELIVERY FOR PURCHASES OVER $100.

INTERNATIONAL SHIPPING

WE WILL HAPPILY SHIP INTERNATIONALLY. PLEASE NOTE ALL CUSTOM FORMS WILL BE MARKED 'MERCHANDISE' WITH THE CORRECT PRICE LISTED. THE RECEIVER WILL BE RESPONSIBLE FOR ALL TAXES AND/OR FEES. IF FOR ANY REASON SHIPPING TURNS OUT TO COST LESS THAN QUOTED, WE WILL REIMBURSE THE DIFFERENCE TO YOU.

PLEASE CHECK THE FEE YOU WILL BE CHARGED BY YOUR COUNTRY BEFORE PURCHASING AN ITEM FROM US SO AS NOT TO HAVE AN UNPLEASANT SURPRISE IN REGARD TO TAXES OR FEES. WE WISH FOR YOUR EXPERIENCE TO ONLY BE A PLEASURE.

MEXICO

WE'RE DELIGHTED TO SHIP TO MEXICO!

PURCHASES OVER $100 WILL BE SENT VIA FEDEX INTERNATIONAL SO THE COST OF SHIPPING WILL BE INCREASED.

LIST OF COUNTRIES WITH JEWELRY RESTRICTIONS

PLEASE ADVISE IF YOU HAVE EXPERIENCE SHIPPING SUCCESSFULLY.  WE WOULD LIKE TO ACCOMMODATE  YOU IF POSSIBLE. 

NIGERIA, ESTONIA, ARMENIA, ARUBA, BANGLADESH, BELIZE, BENIN, BOLIVIA, BOTSWANA, BRAZIL, BRUNEL DARUSSALAM, BULGARIA, BURMA, COMBODIA, CAPE VERDE, CENTRAL AFRICAN REPUBLIC, CHILE, CHAD, COLUMBIA, REPUBLIC OF CONGO, COSTA RICA, DOMINICAN REPUBLIC, EL SALVADOR, ERITREA, ETHIOPIA, FALKLAND ISLANDS, FRENCH POLYNESIA, GABOON, REPUBLIC OF GEORGIA, GREECE, GUATEMALA, GUINEA, GUYANA, HONDURAS, INDIA, INDONESIA, IRAN, IRAQ, KAZAKSTAN, KENYA, NORTH KOREA, KOSOVO, LAOS, LATVIA, LEBANON, LESOTHO, LIBYA, LITHUANIA, MADAGASCAR, MALAWI, MALI, MAURITANIA, MAURITIUS, MOROCCO, MOZAMBIQUE, NEPAL, PAKISTAN, PANAMA, PERU, PHILIPINES, PITCAIRN ISLAND, POLAND, PORTUGAL, QATAR, REUNION, ROMANIA, RWANDA, SAUBI ARABIA, SENEGAL, REPUBLIC OR SERBIA, SEYCHELLES, SINGAPORE, SUDAN, SWAZILAND, SYRAI, TAJLKSTAN, TANZANIA, THAILAND, TOGO, TUNISIAN, TURKMENISTAN, TURKS AND CAICOS, UKRAINE, URUGUAY, VENEZUALA, VIETNAM AND ZIMBABWE

ITEMS RETURNED TO US AS UNDELIVERABLE AS ADDRESSED DUE TO OUR ERROR

WE WILL ISSUE A REFUND BACK TO THE BUYER MINUS THE COST OF SHIPPING IF PACKAGE IS RETURNED TO US DUE TO OUR OWN ERROR. SHOULD THERE BE ANY SHIPPING FEES WE WILL DEDUCT THOSE FROM THE BUYERS REFUND AS WELL. PLEASE MAKE SURE THAT YOU ENTER THE CORRECT SHIPPING ADDRESS WHEN CHECKING OUT.

RETURN SHIPPING

RETURN SHIPPING CHARGES CANNOT BE REFUNDED.  PLEASE PACK JEWELRY IN A WELL-PADDED CONTAINER TO AVOID ANY  DAMAGE IN TRANSIT. SHIPPING INSURANCE IS RECOMMENDED BUT NOT REQUIRED.  HOWEVER, WE'RE NOT RESPONSIBLE FOR ITEMS LOST IN TRANSIT AND RETURN SHIPPING CHARGES CANNOT BE REFUNDED.  

ANY RETURN WITHOUT PRIOR AUTHORIZATION OR THE PROVIDED RETURN AUTHORIZATION NUMBER CLEARLY MARKED ON THE OUTSIDE OF EACH PACKAGE WILL BE REFUSED AND RETURNED TO THE SENDER.

PLEASE REVIEW  RETURNS, RETURN POLICY, REPAIRS AND REPAIR POLICY UNDER TERMS AND CONDITIONS.

ADDITIONAL POLICIES AND FAQS

WE ASK FOR UP TO 2-3 WEEKS FROM THE PURCHASE DATE BEFORE SIZED OR OUT OF STOCK ITEMS WILL BE SHIPPED

SHOULD YOU HAVE ANY QUESTIONS PLEASE REACH OUT TO US. WE LOVE HEARING FROM YOU!